It’s time for a desk phone with more contacts that makes hybrid work easy. The Poly Edge E400 Series brings two displays and fourteen-line keys to your desktop. These phones offer more ways to connect, plus unbelievable audio, in a seriously sharp package. Built for hot-desking or the home office, these phones provide simple mobile phone pairing, plus bring together Poly’s famous noise reduction technology and a cutting-edge design for the perfect user experience. Our most versatile phones to date, the Poly Edge E400 Series is packed with features you didn’t even know you needed, like text-to-speech and antimicrobial protection. No matter what size your business, this is the phone that upgrades your office with style, bringing your organization into the future.

Features and benefits

• 8-line keys on the main 3.5" color IPS LCD display
• A second integrated 6-key display supporting 12 speed dials, contacts
• Optional Poly Edge E expansion module supported (sold separately)
• Integrated Bluetooth 5.0 for mobile phone or headset pairing (E450)
• Text-to-speech and new accessibility options
• Stay informed with style with the surround light status indicator with RGB mixing.
• Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design.
• Designed with NFC technology for advanced integrations.
• Cut out distracting background noise at the source with Poly NoiseBlockAI and Poly Acoustic Fence technologies.
• Add your choice of devices with USB port for headsets, expansion module, or charging devices.

Specifications

Line/feature keys

14-line keys (arranged 8+6 on two displays) supporting up to 44-line key assignments for lines, contacts, and features supported with pagination • 4 context-sensitive “soft” keys • 4-way navigation key cluster with center “Select” key • Home and back feature keys • Pagination key for additional lines/ contacts • Volume + / - control keys • Hold and Transfer keys • Headset select key • Speakerphone select key • Mute key (illuminated when muted) • Voicemail key • One Poly Edge E Expansion module is supported for addition line keys – order separately

User interface features

Color 3.5” IPS LCD primary display (320x240 pixel resolution) and Color 2.4’’(240x320 pixel resolution) secondary LCD display for BLF and contacts • Voicemail support1 • WebKit-based browser • Two position desk stand (an optional wall mount kit can be ordered separately) • Unicode UTF-8 character support • One USB Type-C ports (2.0 compliant) for media, storage applications, headset, and expansion module connectivity • Surround Lighting for the status indicator (RGB with color mixing) • Integrated Bluetooth 5.0 ( Edge E450 model only) • NFC Support • Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/ Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish 

Audio features

Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset • Poly NoiseBlockAI technology removes most background noise when using the speakerphone • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications • Bass frequency enhancing design • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex) • Individual volume settings with visual feedback for each audio path • Voice activity detection • Comfort noise generation • DTMF tone generation (RFC 2833 and in-band) • Low delay audio packet transmission • Adaptive jitter buffers • Packet loss concealment

Headset and handset compatibility

Dedicated RJ-9 headset port • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards • Compliant with ADA Section 508 Subpart B 1194.23 (all) • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids • Compatible with commercially available TTY adapter equipment • USB headset support (USB Type-C) • Bluetooth headset support (Edge E450 model only)

Call handling features

Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys • Shared call/bridged line appearance • Busy Lamp Field (BLF) • Flexible line appearance (1 or moreline keys can be assigned for each line extension) • Distinctive incoming call treatment/ call waiting • Call timer and call waiting • Call transfer, hold, divert (forward), park, pickup • Called, calling, connected party information • Local 3-way audio conferencing • 1-touch speed dial, redial • Remote missed call notification • Do not disturb function • Reverse Number Lookup via LDAP • Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM) • Electronic hook switch capable • Local configurable digit map/dial plan

Open application platform

WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript • Supports Polycom Apps SDK and API for third-party business and personal applications • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1 • Corporate directory access using LDAP • Visual Conference Management

Network and provisioning

SIP Protocol Support • SDP • IETF SIP (RFC 3261 and companion RFCs) • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports- Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation • Manual or dynamic host configuration protocol (DHCP) network setup • Time and date synchronization using SNTP • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments • Provisioning and call server redundancy supported1 • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery • Network Address Translation (NAT) — support for static configuration and • “Keep-Alive” SIP signaling • RTCP and RTP support • Event logging • Syslog • Hardware diagnostics • Status and statistics reporting • IPv4, IPv6, dual stack (IPv4/IPv6) mode • TCP • UDP • DNS-SRV • Wi-Fi network connectivity (EDGE E450)4 - 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)- 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)

Security

802.1X Authentication and EAPOL Media encryption via SRTP • Transport Layer Security (TLS) • Encrypted configuration files • Digest authentication • Password login • Support for URL syntax with password for boot server address • HTTPS secure provisioning • Support for signed software executables • Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)

Power

Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max) • External Universal AC/DC Adapter 5VDC @ 3A (15W) - power supply unit (PSU) sold separately • ENERGY STAR® rated

Safety

UL 62368-1 • CAN/CSA C22.2 No. 62368-1-14 • EN 60950-1/62368-1 • IEC 60950-1 and IEC 62368-1 • AS/NZS 60950.1/62368.1

Regulatory approvals (E450)

Argentina ENACOM • Australia RCM • Brazil ANATEL • Canada ICES • China SRRC • China RoHS 2.0 • EEA CE Mark • Eurasian Customs Union EAC • India WPC • Indonesia SDPPI • Israel MOC • Japan MIC and VCCI • Malaysia SIRIM • Mexico IFETEL and NYCE • NZ Telepermit • Saudi Arabia CITC • Singapore IMDA • South Africa ICASA • South Korea KC • Taiwan NCC • UAE TRA • UK - UKCA • USA FCC

Radio (E450)

USA–FCC Part 15.247 & FCC Part 15.407 • Canada–RSS 247 Issue2 • EU–ETSI EN 300 328 & ETSI EN 301 893 • Japan–Article 2.1 Item 19-2 and 19-3 • Australia - AS/NZS 4268

EMC (E450)

FCC Part 15 Class B • ICES-003 Class B • EN 55032 Class B • EN 55024 • EN 301 489-1 and EN 301 489-3 and EN 301 489-17 • CISPR32 Class B • VCCI Class B

Operating conditions

Temperature: 0 to 40°C (+32 to 104° F) • Relative humidity: 5% to 95%, noncondensing

Storage temperature

-40 to +70° C (-40 to +160° F)

In the box

Console with Microban® Antimicrobial protection • Handset with Microban® Antimicrobial protection • Handset cord • Network (LAN) cable—CAT-5E • Desk Stand • Setup Sheet • 1-year limited warranty